Schedule an Appointment & Get Started Contact Us


Privacy Policy

Expert MedBills is a healthcare IT company that provides medical practitioners with a platform to manage their clinical data and streamline their revenue cycle (“Expert MedBills”). Central to our mission is the commitment to be transparent about the data we collect, how it is used, and with whom it is shared.

For the purpose of this Privacy Policy, ‘personal data’ shall mean any information by which an individual may be personally identified, including name, address, email address, telephone number, online identifiers, location data, or any other information defined as ‘personal data’ under the California Consumer Privacy Act (“CCPA”) (“Personal Data”).

This Privacy Policy applies to all visitors of the Expert MedBills website (“You” or where the context provides “Your”) whose Personal Data is collected or processed by Expert MedBills. This Privacy Policy is intended to inform you about the ways in which Expert MedBills collects, uses, and shares your Personal Data.

Personal Information We Collect

We may collect personal information, such as name, address, phone number, email address, etc, when you register with us or use our services.

We may collect information about your medical history and insurance information to provide billing and credentialing services.

We may collect information about your device, operating system, browser type, IP address, and other technical information when you use our website.

How We Use Your Personal Information

We use your personal information to provide billing and credentialing services.

We may use your information to communicate with you about our services or promotions.

Cookies and Google Analytics

We use Google Analytics to collect data about website traffic and usage. This data is anonymized and used to improve our website and services.


We take reasonable measures to protect your personal information from unauthorized access or disclosure.

We use secure servers and encryption technology to protect your data.

Data You Provide

During your use of the Expert MedBills website, you may provide and Expert MedBills may process information regarding you and your practice which may include your name, scheduling information, office address, email address, telephone number, credit card information, fax number, or NPI. This information is only used by our team to contact you regarding the provision of Expert MedBills Services.

Cookies and Other Similar Technologies

When you visit the Expert MedBills website, we receive the URL of the site you came from. We also get information about your IP address, proxy server, operating system, web browser and add-ons, visit time, device identifier and features, and your mobile carrier/ISP. We collect data through cookies and similar technology to identify and log your use of the Expert MedBills website. This information is used by Expert MedBills to analyze and improve our marketing strategies.


We are constantly looking for ways to improve our website which may require the collection of new information and new ways to use Personal Data. If we collect materially different Personal Data or materially change how we use your Personal Data, Expert MedBills reserves the right to modify this Privacy Policy accordingly and display it on our website.

Data Sharing

Expert MedBills may share your data with our affiliated research and development center (the “Center”) to improve and analyze our website and marketing strategies. Expert MedBills enters into comprehensive confidentiality agreements with the Center to ensure that your Personal Data remains secure at all times. Expert MedBills may provide anonymized information about you which does not allow you to be identified or contacted (‘Aggregate Information’) to third parties. For example, we might inform third parties regarding the number of users of our website and the activities they conduct while on our website.

We may share your Personal Data as part of a sale, merger, or change in control, or in preparation for any of these events, provided that the Personal Data will continue to be used in accordance with this Privacy Policy. Any entity which acquires us or part of our business will have the right to continue to use Personal Data, but only in the manner set out in this Privacy Policy unless otherwise consented by you.

Mandatory Disclosures

Expert MedBills may disclose your Personal Data when we believe in good faith that disclosure is required by law or legal process, or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate and prevent measures against suspected or actual illegal activities or to cooperate with public and government authorities; (2) enforce our contractual requirements; (3) protect and defend ourselves against any third-party claims or allegations; (4) maintain the security or integrity of the Expert MedBills Services; or (5) safeguard the rights and safety of Expert MedBills, its workforce, and others.
Expert MedBills will undertake good faith efforts to notify you about any legal demands for your Personal Data when appropriate in our judgment unless restricted by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague, or lack proper authority, but we do not promise to challenge every demand.

Right to Deletion

You can ask us to delete your Personal Data maintained by Expert MedBills subject to the provision of a verifiable request. However, we may retain your Personal Data for as long as necessary to comply with federal or state data retention requirements or other applicable laws.

Right to Access

You can ask us for access to your Personal Data maintained by Expert MedBills subject to the provision of a verifiable request.

Other Rights

You can ask us to enumerate the different categories of your Personal Data collected by Expert MedBills. You can also ask us to provide you with a list of third parties (if any) to whom your Personal Data has been disclosed.


For any queries and requests relating to your rights hereunder, please email us at or call us at +1 (786) 698-4142.


Unless permitted by applicable law, we will not discriminate against you for exercising any of your rights under this Privacy Policy, such as:

Denying your goods or services

Charging you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties Providing you with a different level or quality of goods or services

Suggesting that you may receive a different price or rate for goods or services or a different level or quality of goods or services However, please note many features of our website will not function without your Personal Data.

Sale of Information

Expert MedBills does not sell any of your Personal Data.


The Expert MedBills website is not intended for use by individuals under the age of 16. By using this website, you warrant that you are above the age of 16.

Changes to the Privacy Policy

Expert MedBills reserves the right to modify this Privacy Policy at any time. You acknowledge that your continued use of the Expert MedBills website after we publish or send a notice about our changes to this Privacy Policy means that the collection, use, and sharing of your Personal Data is subject to the updated Privacy Policy.

Contact Information

If you have questions or complaints regarding this Privacy Policy, you can reach out to our Data Protection Officer at:
+1 (786) 698-4142
8403 Pines Boulevard, Pembroke Pines, FL, 33024

Contact Us

Need Help? We Are Here To Help You
Contact Us
(786) 698-4142